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The access point name (APN) used by Simplex Wireless is simplex.iot

The Simplex Wireless dashboard can be accessed at the Simplex Portal. If you have an issue logging in you can open a support ticket using our online form at Contact Us.

Yes, In the Simplex Portal you go to Device Details & Actions -> Select and ICCID and then go to the "Real-Time Lookup" tab to view the SIM card information.

Yes. Same as prior you can see information on each individual SIM card. Look into the section "Country" to see where your SIM card is located.

Yes. Look into the section "Current IP-Address" to see.

Simplex Wireless can only see the signaling coming from the network if it reaches Simplex Wireless network nodes. Simplex wireless CANNOT see any of the payload data.

Yes, both Mobile originated (MO SMS) and Application originated (AO SMS).

No, we do not support voice as this is not a mobile consumer service.

We support more than +80% of all platform flavours out there so the likelyhood is very high. The exact onboarding can however vary so please contact us for more details on how we can optimize your current SIM card connections.

The 159 countries offered are: Afghanistan, Albania, Algeria, Anguilla, Antigua, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Bermuda, Bosnia and Herzegovina, Brazil, British Virgin Island, Bulgaria, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Chile, China, Colombia, Costa Rica, Cote de Ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, Egypt El Salvador, Equatorial Guinea, Estonia, Faeroe Islands, Fiji, Finland, France, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guatemala, Guinea, Guyana, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakstan, Kenya, Kosovo, Kuwait, Lao People Democratic, Latvia, Liberia, Liechtenstein, Lithuania, Luxembourg, Macao Special Admin, Macedonia, Madagascar, Malaysia, Mali, Malta, Mauritania, Mauritius, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Netherland Antilles, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of Korea, Republic of Moldova, Romania, Russian Federation, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, St. Barthelemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & The Grenadines, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, The Saints and Desirade, Togo, Tonga, Tunisia, Turkey, Turks & Caicos Isl., Uganda, UK / Channel Islands, United Arab Emirates, United Kingdom, United States of America, Uruguay, Viet Nam, Zambia

Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States of America

Please send us a message and we can provide you with the full list.

Please follow this link to the official coverage map per operator and access technology on the GSMA website: GSMA Coverage Map

We offer API access to our Post Paid Enterprise customers. If you have questions about this please send us a note. Please send us a message and we can provide you the full documentation.

Acronym	Spelled Out

1FF	Plastics SIM card size (1) form factor, fullsize
1NCE IoT Connectivity Service	Industry peer that inspires us at Simplex Wireless to offer pre-paid services of the €10 for 10 year with 500MB type of package
1oT IoT Connectivity Service	Industry peer that pushes us at Simplex Wireless to become better and easier to work with
2FF	Plastics SIM card size (2) form factor, mini
2G	Second-generation mobile telephone system
3FF	Plastics SIM card size (3) form factor, micro
3G	Third Generation (mobile communication system)
3G HSPA	Third-Generation High-Speed Packet Access
3GIP	Third Generation Internet Protocol
3GPP	Third Generation Partnership Project
3GSM	Third-generation Global System for Mobile (communications)
4FF	Plastics SIM card size (4) form factor, nano
4G	Fourth Generation
5G	Fifth-generation technology standard for broadband cellular networks
5G Americas	http://www.5gamericas.org
5G Automotive Association	http://www.5gaa.org/
5G Deterministic Networking Alliance (5GDNA)	https://www.5gdna.org/
5G Infrastructure Association	https://5g-ppp.eu/association/
5G Media Action Group (5G-MAG)	http://www.5g-mag.com/
5G-ACIA	http://www.5g-acia.org
A1 Digital International IoT Connectivity Service	Forward leaning approach with good foothold in both Europe and LATAM.
Accenture IoT Connectivity Service	Industry partner that makes us at Simplex Wireless think about the complete end-to-end delivery
AI	Artificial Intelligence
AP	Access Point
API	Application Programming Interface
APN	Access Point Name
Apple Watch	Apple smart watch and consumer IoT device
ARIB	Association of Radio Industries and Businesses (ARIB)
ASP	Application Service Provider
AT&T IoT Connectivity Service	The largest mobile operator in North America and trend creator
ATIS	Alliance for Telecommunications Industry Solutions (ATIS)
Automotive Edge Computing Consortium (AECC)	https://aecc.org/
AWS	Amazon Webservices
AWS IoT	Inventive partner with a great market place for IoT enablement
Azure	Microsoft Azure
b	Bits
B	Bytes
Bell Canada IoT Connectivity Service	Solid mobile operator originating out of Canada and enabling North American connectivity.
BGP	Border Gateway Protocol
Bootstrap	Preloaded SIM profile on an eUICC which enables the device to initially access a mobile network
BPS	Bits Per Second
Broadband India Forum	http://www.broadbandindiaforum.com/
BSS	Business Support System
BT IoT Connectivity Service	Industry peer that pushes us at Simplex Wireless to become better and easier to work with
Bundle	Traffic bundle business model
BYOO	Bring Your Own Operator. A very advanced and powerful feature for all Enterprises with existing SIM deployments from other mobile service providers other than Simplex.
CCSA	China Communications Standards Association (CCSA)
CCTV	Closed-circuit television
Cellular Operators Association of India (COAI)	https://www.coai.com
China Mobile IoT Connectivity Service	Gateway operator into China and enabler for connectivity in the region.
China Society of Automotive Engineers (CSAE)	http://www.sae-china.org/
China Telecom IoT Connectivity Service	Gateway operator into China and enabler for connectivity in the region.
China Unicom IoT Connectivity Service	Gateway operator into China and enabler for connectivity in the region.
CID	Cell IDentification number
CIL	Call Identification Line
CIP	Carrier Identification Parameter
Cisco IoT Connectivity Service	Industry enabler for mobile operators with its subscription management platform.
Claro IoT Connectivity Service	Gateway operator into Brazil and enabler for connectivity in the region.
CLI	Calling Line Identification
CLID	Calling Line IDentifier
CLIP	Caller Line Identification Presentation
CLP	Cell Loss Priority
CLS	Current Level of Service
CM	Connection Manager
CMAP	Connection Management Access Protocol
CMAS	Cellular Messaging Alert System
CMIP	Common Management Information Protocol
CMIS	Common Management Information Service
CMOS	Cellular Management Operation System
CMP	Connection Management Procedure
CMRS	Commercial Mobile Radio Services
CMS	Call Management System
CPE	Customer Premise Equipment
CPU	Central Processing Unit
CSL IoT Connectivity Service	APAC cellular enabler and solid service provider with wide footprint.
CSP	Connectivity Service Provider
CSP Gateway	CSP Gateways are high performance, redundant gateways which run in the Regional Sites and terminate APNs using IPSec or fiber connections
CTIA	http://ctia.org/
Cubic Telecom IoT Connectivity Service	Our inspiration in the Automotive vertical who has made significant contributions in moving that industry forward.
DCP	Ericsson's subscription management platform, now days called IoTA
DDoS	Distributed Denial of Service
Deutsche Telekom IoT Connectivity Service	A stable giant with broad global footprint and knowledgeable staff.
DNS	Domain Name System
DSL	Digital Subscriber Line
Egress Site	These are special Regional Sites where only CG-NAT is hosted for egress pinning
EID	Embedded Identity Document, eUICC identifier
EIoT	Enterprise IoT
Electronic toll collection systems	Typical use-case for automotive, transportation systems and logistic optimisations
Elisa IoT Connectivity Service	Forward leaning operator in the Nordics that contributes to the regions development.
EMEA Satellite Operators Association (ESOA)	https://www.esoa.net/
Emergency notification systems.	Typical IoMT use-case
Enterprise Gateway	The Enterprise Gateway is a Programmable Virtual Private Cloud router spun as a private network for the customers
Enterprise IoT	Refers to devices used in business and corporate settings
eSIM	embedded SIM (Usually this term is used in the mobile industry to refer to the profile that is downloaded into the eUICC)
ETSI	European Telecommunications Standards Institute (ETSI)
eUICC	embedded Universal Integrated Circuit Card
EUM	eUICC Manufacturer
Farming IoT	Collecting data on temperature, rainfall, humidity, wind speed, pest infestation, and soil content
floLIVE IoT Connectivity Service	Industry peer that pushes us at Simplex Wireless to become better and easier to work with
FQDN	Fully Qualified Domain Name
FTP	File Transport Protocol
G+D	Giesecke+Devrient, EUM company
GB	Gigabytes
GCP	Google Cloud Platform
Global Certification Forum (GCF)	https://www.globalcertificationforum.org/
Global mobile Suppliers Association (GSA)	https://gsacom.com/
Global SIM card	Usually refers to a single physical SIM card that can be used in any country in the world
Google Cloud IOT Core	Inventive partner with a great market place for IoT enablement
GPS	Global Positioning System
GSMA	https://www.gsma.com/
GSMA	GSM Association
GUI	Graphical User Interface
HDSL	High-Speed Digital Subscriber Line
HLR	Home Location Register (also called HSS)
Hologram IoT Connectivity Service	Industry peer that pushes us at Simplex Wireless to become better and easier to work with
HTML	HyperText Markup Language
HTTP	Hypertext Transfer Protocol
ICCID	Integrated Circuit Card Identification Number
IDE	Integrated development environment
iFaaS	Integration Function as a Service
IIoT	Industrial internet of things
IMEI	International Mobile Equipment Identity
IMSI	International Mobile Subscriber Identity
Inter- and intra-vehicular communication	Typical use-case for automotive, transportation systems and logistic optimisations
IoE	Internet of Everything
IoMT	Internet of Medical Things
iOS	Apple operating system on iPhone's and iPad's
IoT	Internet of Things
IoT connectivity	Usually refers to SIM cards with tailor made technical and commercial conditions to support global/regional/national deployments of connected devices (in opposite to consumer mobile devices such as e.g. smart phones)
IoT dashboard	A webbased portal for singel pane of glass overview over your IoT subscriptions and their commercial and technical behaviors
IoT SIM cards	Usually refers to SIM cards with tailor made technical and commercial conditions to support global/regional/national deployments of connected devices (in opposite to consumer mobile devices such as e.g. smart phones)
IoTA	Ericsson's IoT Accelerator platform
IP	Internet Protocol
IPV6 Forum	https://www.ipv6forum.com/
ISP	Internet Service Provider
IT	Information Technology
JPU IoT Connectivity Service	Industry enabler for mobile (virtual) operators with its subscription management platform.
JT Jersey telecom IoT Connectivity Service	Industry peer that pushes us at Simplex Wireless to become better and easier to work with
KORE Wireless IoT Connectivity Service	Industry peer that pushes us at Simplex Wireless to become better and easier to work with
KPN IoT Connectivity Service	Industry peer that pushes us at Simplex Wireless to become better and easier to work with
LAN	Local Area Network
LD	Long Distance
Logistics and fleet management	Typical use-case for automotive, transportation systems and logistic optimisations
LoLo	LoLo Company and SDWAN provider. https://www.lolo.co
LoRaWAN	Long Range Wide Area Network
LPA	Local Profile Assistant
LPWA	Low Power, Wide Area
LPWAN	Low Power Wide Area Network
LTE	Long Term Evolution
LTE Cat 1	This is the bread and butter of telematic connectivity technologies. Higher data streaming throughput (up to 10 Mbps), lower latency for wake-up applications, broader global coverage.
LTE Cat 4	For high data throughput. These modems can hit 150 Mbps, more than ten times the throughput of their CAT 1 counterparts. They are also complex, more expensive, require multiple antennas, and are power hungry
LTE Cat M1	A Low Power technology within the LTE frequency spectrum. Very low power, long range, low cost. Lower data rate (~375 kbps) in typical half duplex configuration, higher latency.
LTE CAT NB1	also referred to as NB-IoT. Very low power, long range, low cost. Lower data rate (~375 kbps) in typical half duplex configuration, higher latency.
M2M	Machine to machine
M2M SIM cards	Usually refers to SIM cards with tailor made technical and commercial conditions to support global/regional/national deployments of connected devices (in opposite to consumer mobile devices such as e.g. smart phones)
MAC	Media Access Control
Maritime IoT	IoT devices are in use monitoring the environments and systems of boats and yachts
MB	Megabytes
MEMS	Mobility Enterprise Managed Services
MFF, MFF-2	Solderable SIM card size form factor
Microsoft Azure IoT	Inventive partner with a great market place for IoT enablement
MNO	Mobile Network Operator
Modem	Modulator/Demodulator
Monogoto IoT Connectivity Service	Industry enabler with its subscription management platform.
MPLS	Multi-Protocol Label Switching
MQTT	MQ Telemetry Transport is a lightweight, publish-subscribe, machine to machine network protocol
MSISDN	Mobile Station International Subscriber Directory Number
MTN IoT Connectivity Service	Gateway operator into Africa and enabler for connectivity in the region.
MVNO	Mobile Virtual Network Operator
NB-IoT	Narrow Band IoT (LPWAN technology)
Next Generation Mobile Networks (NGMN)	https://www.ngmn.org/
NID	Network Interface Device
NTT DOCOMO IoT Connectivity Service	Gateway operator into Japan and enabler for connectivity in the region.
Optus IoT Connectivity Service	Gateway operator into Australia and enabler for connectivity in the region.
Orange Business Services IoT Connectivity Service	Forward leaning operator that contributes to the industry development.
ORBCOMM IoT Connectivity Service	Satellite IoT enabler and a longterm player in the industry
P2P	Point to Point
PAYG	Pay as you go business model
PCCW IoT Connectivity Service	APAC cellular enabler and solid service provider with wide footprint.
PDF	Portable Document Format
Pelion IoT Connectivity Service	Industry peer that pushes us at Simplex Wireless to become better and easier to work with
PGW	Packet Data Network (PDN) Gateway used interchangeably with User Plane Function or UPF in 5G
PIN	Personal Identification Number
POS	Point of Sales (e.g. mobile payment terminal)
PRI	Primary Rate Interface
Public Safety Communication Europe (PSCE) Forum	http://www.psc-europe.eu/
PVPC	Programmable Virtual Private Cloud
QoS	Quality of Service
RAM	Random Access Memory
RAN	Radio Access Network
Regional Site	Regional Sites are one of the global sites where the PVPC traffic plane is hosted.
Remote health monitoring	Typical IoMT use-case
REST API	RESTful API, an architectural style for building web services that interact via an HTTP protocol
RFID	Radio-frequency identification
Rogers IoT Connectivity Service	Solid mobile operator originating out of Canada and enabling North American connectivity.
RSP	Remote SIM Provisioning
Safety and road assistance	Typical use-case for automotive, transportation systems and logistic optimisations
SAS	Security Accreditation Scheme
SATCOM	Satellite Communications
SD-WAN	Software-Defined Wide Area Networking
Sigfox IoT Connectivity Service	LPWAN technology focused and competitor to cellular based LPWAN technologies like LoRa and Cat M1.
SIM	Subscriber Identity Module
SIM card number	Usually refers to the IMSI, ICCID or MSISDN
Simetric	Subscription management provider
Simplex Wireless (SPX)	Simplifies the adaptation of cellular device connectivity for anyone anything anywhere
Singtel IoT Connectivity Service	Forward leaning operator in APAC that contributes to the regions development.
SIoT	Social Internet of things focuses the importance of social interaction and relationship between IoT devices. SIoT is a pattern of how cross-domain IoT devices enabling application to application communication and collaboration without human intervention in order to serve their owners with autonomous services, and this only can be realized when gained low-level architecture support from both IoT software and hardware engineering.
SIP	Session Initiation Protocol
SLA	Service Level Agreement
SM-DP+	Enhanced Subscription Manager – Data Preparation
Small Cell Forum	https://www.smallcellforum.org/
Smart parking	Typical use-case for automotive, transportation systems and logistic optimisations
Smart traffic control	Typical use-case for automotive, transportation systems and logistic optimisations
SMS-C	Short Message Service Center
Soracom IoT Connectivity Service	Industry peer that pushes us at Simplex Wireless to become better and easier to work with
Sustainable IoT	Environmental monitoring applications of the IoT typically use sensors to assist in environmental protection by monitoring air or water quality, atmospheric or soil conditions, and can even include areas like monitoring the movements of wildlife and their habitats.
Swisscom IoT Connectivity Service	Industry peer that pushes us at Simplex Wireless to become better and easier to work with
T-Mobile IoT Connectivity Service	A stable giant with broad global footprint and knowledgeable and experienced staff.
Tata Communications IoT Connectivity Service	Forward leaning operator in India that contributes to the regions development.
TB	Terabytes
TCCA	https://tcca.info/
TD Industry Alliance	http://www.tdia.cn/
Tech Mahindra IoT Connectivity Service	Forward leaning operator in India that contributes to the regions development.
Tele2 IoT IoT Connectivity Service	Forward leaning operator in the Nordics that contributes to the regions development.
Telefónica IoT Connectivity Service	Inventive industry peer that enables/pushes us at Simplex Wireless to become better and easier to work with
Telenor Connexion IoT Connectivity Service	Industry veterans that enables us at Simplex Wireless to become better and easier to work with
Telia Company IoT Connectivity Service	Forward leaning operator in the Nordics that contributes to the regions development.
Telstra IoT Connectivity Service	Gateway operator into Australia and enabler for connectivity in the region.
TELUS IoT Connectivity Service	Solid mobile operator originating out of Canada and enabling North American connectivity.
TLS	Transport Layer Security
TMX	ThingsMatrix
Truphone IoT Connectivity Service	Industry peer that pushes us at Simplex Wireless to become better and easier to work with
TSDSI	Telecommunications Standards Development Society (TSDSI)
TTA	Telecommunications Technology Association (TTA)
TTC	Telecommunication Technology Committee (TTC)
Twilio IoT Connectivity Service	Industry peer that pushes us at Simplex Wireless to become better and easier to work with
UICC	Universal Integrated Circuit Card
UMTS	Universal Mobile Telecommunications System
UNI	User Network Interface
URL	Uniform Resource Locator
Vehicle control	Typical use-case for automotive, transportation systems and logistic optimisations
Vehicle diagnostics	Typical use-case for automotive, transportation systems and logistic optimisations
Verizon IoT Connectivity Service	Forward leaning operator in the USA that contributes to the regions development.
Vodafone IoT Connectivity Service	Industry enabler and giant that pushed Simplex Wireless to become better and easier to work with.
VPC	Virtual Private Cloud
VPN	Virtual Private Network
WAN	Wide Area Network
Wearable heart monitors	Typical IoMT use-case
Webbing IoT Connectivity Service	Inventive industry peer and enabler that pushes us at Simplex Wireless to become better and easier to work with
Wireless Broadband Alliance	http://www.wballiance.com/
Wireless Logic IoT Connectivity Service	Industry enabler and giant that pushed Simplex Wireless to become better and easier to work with.

The Simplex SIM cards vs. A local SIM: The Simplex global SIM card is a roaming SIM card. The Simplex SIM card allows your device to connected to multiple networks with-in the country, for example in USA and Canada the Simplex SIM can use all the major carriers. This advantage can in some cases lead to slightly longer connection establishment times as the device has more enabled options to choose from. This can be compared to a local SIM that only works in one network in one country. Note: If the device has a roaming configuration (allow roaming) - ensure its enabled.

The Simplex SIM: Simplex Wireless does not apply network selection using the SIM card. Signaling between device (modem) and network will determine and match the capabilities of the device and the available networks/bearers, allowing the device to make decisions on what network it connects to. Different devices and manufacturers have different procedures for establishing a data connection. A requirement and must is that they all follow the guiding principles from GSMA.

How does the Device / Modem select the network: The device scans for available networks and attempts to the first network it sees, if it is allowed to connect to it, it will attach to it. The signal strength has to be in a level where the device is able to communicate to the network or “good enough”.

Manual Selection: If automatic selection fails or if the user prefers, most mobile devices allow manual network selection. This way, the user can choose from a list of available networks, typically accessed through the device's network settings menu. This method requires the user to have some knowledge or preference regarding the available networks.

Network Technology Compatibility: Your device will look for networks that are compatible with its technology (GSM, CDMA, LTE, 5G, etc.) and supported bands. If multiple networks with strong signals are found, it can prefer the one offering a better data connection (e.g., choosing a 5G network over a 4G network if the device supports 5G). Default device configuration is typically set as (automatically), ensuring best compatibility. Advanced users can set the desired technology and some devices allow setting even the band(s).

For Troubleshooting connectivity issues please refer to this page!

Troubleshooting guide