At Simplex Wireless, we believe that connectivity should be seamless, reliable, and backed by exceptional customer support. Our mission is to provide businesses with IoT connectivity solutions that work flawlessly while ensuring a hassle-free experience for our customers. But don’t just take our word for it—our customers have spoken, and their feedback highlights exactly what makes Simplex stand out.

Rock-Solid Connectivity You Can Trust

Reliability is the foundation of any connectivity service, and our customers have consistently rated Simplex at the top when it comes to performance. From their responses, one thing is clear: our connectivity simply works.

🔹 “10, never got a problem.”
🔹 “10, works perfect.”
🔹 “100% happy—your service is working great.”

Our customers don’t have to worry about dropped connections, disruptions, or troubleshooting connectivity issues. Instead, they get a service they can rely on to keep their business operations running smoothly.

Customer Support That Sets the Standard

A great service is nothing without outstanding support, and this is an area where Simplex truly shines. Whether customers have needed assistance or just appreciated knowing we’re there when they need us, the feedback has been overwhelmingly positive.

🔹 “10, very fast answers.”
🔹 “So much better than any other I have ever been in contact with.”
🔹 “I could never hope to get this great customer service with my current supplier, and it is the reason I am changing.”

At Simplex, we don’t just provide support—we provide solutions quickly, efficiently, and with a personal touch that makes all the difference.

A Reputation Worth Sharing

One of the strongest indicators of a great service is when customers recommend it to their peers. Our customers don’t just use Simplex; they actively refer us to colleagues, partners, and industry connections.

🔹 “Yes, I’m talking about you.”
🔹 “I would definitely recommend to others.”
🔹 “For sure! I’ve already talked to my friend (who is now a client of yours) and mentioned you to 2-3 other businesses.”

Word-of-mouth referrals are the ultimate testament to the value we provide. When customers trust us enough to recommend us, it reaffirms that we’re delivering on our promises.

Why Simplex? Because Simplex is Simply Better.

Our focus on reliability, outstanding support, and customer satisfaction makes us the go-to choice for businesses that need IoT connectivity they can depend on. When you choose Simplex, you’re not just choosing a provider—you’re choosing a partner who is dedicated to making your experience as smooth and stress-free as possible.

Ready to experience the Simplex difference? Let’s connect and see how we can support your business.

This article was curated by Jan Lattunen, CCO Simplex Wireless

About the Author: Jan Lattunen manages Sales and Marketing for Simplex Wireless. Jan has 20 years’ experience in working with SIM card technology and was involved in launching the eSIM in North America with major carriers and OEMs. His expertise in telecommunications is around SIM cards. On a personal note, Jan is a family man and avid cyclist with advocacy for safety in the roads. You can connect with Jan on https://linkedin.com/in/JanLattunen